Effective Date: 20th May 2025
Welcome to autostopcock.co.uk operated by Autostopcock Limited. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from us. By accessing this site or placing an order, you agree to these Terms in full.
1. Company Information
Autostopcock.co.uk is a trading name of Autostopcock Ltd, registered in the United Kingdom.
Company Number: 7527374
Registered Address: 2nd Floor, Queens Court, 9-17 Eastern Road, Romford, Essex, RM1 3NH
Email: info@autostopcock.co.uk
Phone: 0333 366 0421
2. Products and Services
Autostopcock.co.uk sells automatic shut-off valves designed to stop water flow in the event of a leak. Product images are for illustrative purposes and may differ slightly from the actual product.
3. Ordering
- Orders can be placed directly through our website.
- All prices are listed in GBP and exclude VAT (where applicable).
- We reserve the right to cancel or refuse any order at our discretion.
4. Payment
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- PayPal
- Other secure payment gateways as displayed at checkout
All transactions are encrypted and processed securely.
5. Shipping and Delivery
- We aim to dispatch all orders within 2–3 business days.
- Shipping costs and delivery estimates will be shown at checkout.
- We are not responsible for delays caused by third-party couriers.
6. Returns and 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our products. If you’re not satisfied, simply return the item within 30 days of receipt for a full refund (excluding original delivery charges).
Return Conditions:
- Items must be unused and in original packaging
- Proof of purchase is required
- Buyer is responsible for return shipping costs
To initiate a return, please contact us at [Insert Email] for instructions.
7. Warranty
Our products come with a 36-month manufacturer’s warranty covering defects in materials and workmanship under normal use. This does not cover damage caused by misuse, improper installation, or unauthorised repairs.
8. Intellectual Property
All content on this website, including logos, text, images, and product designs, is the property of Autostopcock.co.uk or its licensors. You may not reproduce, modify, or distribute any content without prior written consent.
9. Limitation of Liability
Autostopcock.co.uk shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability shall not exceed the total amount paid for the product purchased.
10. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the revised date. Continued use of the website constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: sales@autostopcock.co.uk
📞 Phone: 0333 366 0421
🏢 Address: Seven Saints Farm, Colchester, Essex, CO4 5JB
